Privacy Policy

Last Updated: 12-01-2026

This Privacy Policy describes how Mithalok Aura Private Limited, operating as Pear Clinic (“we”, “our”, “us”), collects, uses, stores, and protects your personal information when you use our website, book services, or visit our clinic.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Date of birth
Gender
Address

Health & Treatment Information

Medical history
Allergies
Skin or hair conditions
Treatment records
Before-and-after photos (with consent)

Technical Information

IP address
Browser type
Device information
Website usage data

2. How We Use Your Information

We use your information to:

Book and manage appointments
Provide treatments and services
Communicate with you
Maintain medical and treatment records
Improve our services
Send promotional offers (if you opt-in)
Comply with legal requirements

3. Data Protection & Confidentiality

We take reasonable steps to protect your information through:

Secure digital systems
Restricted staff access
Confidential handling of medical data

Your medical and treatment information is treated as strictly confidential.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

Doctors, therapists, and clinic staff
Payment processors
Booking and CRM platforms
Legal or regulatory authorities if required by law

All third parties are required to maintain confidentiality.

5. Use of Photos and Testimonials

Before-and-after photos or testimonials will be used only with your written consent for marketing or educational purposes.

You may withdraw this consent at any time.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic
Enhance user experience

You can disable cookies in your browser settings.

7. Data Retention

We retain your information only for as long as necessary to:

Provide services
Meet legal or regulatory requirements
Maintain business records

8. Your Rights

You have the right to:

Access your personal data
Request correction of incorrect data
Request deletion (subject to legal obligations)
Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

11. Contact Us

Mithalok Aura Private Limited
Pear Clinic
Hyderabad, Telangana, India

Email: pearclinicofficial@gmail.com
Phone: 7013756609